DRIVE ON™
Leadership Track / LDR 201

Operational

Leading the work, not just the people.
Area, department, and operations managers
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01 / Overview

Leading the work, not just the people.

The step past frontline leadership: running a function where the problems are bigger than any one team, the decisions carry cost, and the improvement has to be permanent.

Built around the O.S.S.P. coaching model — Own It, Structure It, Solve It, Prevent It — the problem-solving spine of the Drive On system. You leave with a live problem worked all the way through to prevention.

Who it's for

Area, department, and operations managers

Competencies

Operational Leadership · Team Leadership

Delivered using

Company-led facilitation using the Vanguard Model. Your organization supplies the facilitator; DRIVE-led in-person and virtual delivery is planned for the future.

02 / Curriculum

6 modules

  1. 01

    See the Operation

    • Read the operation as a system, not a list of incidents
    • Separate the symptom you can see from the cause underneath
    • Walk the floor with a purpose instead of a clipboard

    Socratic Dialogue/Scenario Friction/Kinesthetic Immersion/After Action Review

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  2. 02

    Master Operational Decision Making

    • Choose the best available answer under imperfect conditions
    • Weigh cost, risk, and reversibility against the clock
    • Commit clearly once the decision is made

    Socratic Dialogue/Decision Friction Simulation/Human Priority Ladder/Operational After-Action Review

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  3. 03

    Managing Performance Through Metrics

    • Distinguish leading from lagging indicators
    • Identify metric overload
    • Build operational scorecards

    Socratic Dialogue/Applied Scenario Friction/Scorecard Build Lab/Operational AAR

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  4. 04

    Operational Problem SolvingDRIVE · E

    • Run root cause analysis instead of treating symptoms
    • Build corrective action plans that hold
    • Apply systems thinking to recurring failures

    Socratic Dialogue/Scenario Friction Simulation/Root Cause Wall Exercise/Operational AAR

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  5. 05

    Building Operational CapabilityDRIVE · V

    • Replace the hero operator with a capable bench
    • Map skills across the team and find the gaps
    • Develop depth before you need it

    Socratic Dialogue/Scenario Friction Simulation/Skills Matrix Build Exercise/Operational AAR

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  6. 06

    Leading the Business

    • Answer how the business is performing, not just the team
    • Connect floor decisions to the numbers leadership watches
    • Turn a struggling department around on a plan

    Strategic Dialogue/Turnaround Scenario Simulation/Operational War Room Planning/Executive AAR

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03 / Get the Course

Choose your training

Choose the full course or individual modules. View prices in the course-selection dropdown, then contact us to confirm your organization’s licensing and delivery requirements.

To request certificates, send the list of course attendees to sgmsays@gmail.com. Attendee lists are also required for any complimentary modules. Certificate requests remain subject to the course’s completion and assessment requirements.

First-time buyers receive the accelerated Master Facilitator Training Module at no extra charge with any course purchase except Training-track courses. Book purchases do not qualify. See the bonus module →

Equip your own facilitator

Most courses are facilitator-guided. Your organization purchases the course materials and supplies its own facilitator. DRIVE-led in-person and virtual training is planned for the future. Confirm your organization’s licensing and delivery requirements when you inquire.

LEVELIntermediate
FORMATFacilitator-guided
MODULES6
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